Shipping & Delivery
Celibath ships via USPS and all orders are typically shipped out the next day. All orders take from3-5 days for delivery.
Orders greater $30, will be shipped FREE. All orders will normally be shipped within next business day of payment. All orders received on a Friday, will be shipped on Monday.
All orders will usually be shipped via USPS. However, we do retain the right to use a backup courier, if necessary.
All claims for exchanges or replacements must be made within 7 days of receipt of goods. When you receive your order, please check the contents to make sure the correct items have arrived and that they are not damaged or defective. Keep the delivery slip as we ask that you send it back to us for exchanges. Returns are not accepted. We only accept exchanges or replacements for the same value as the original item.
Exchanges & Replacements
To replace an item that has been damaged or is defective, or if we ship incorrect items, email us on firstname.lastname@example.org Our customer service representatives will be happy to help you.
The product(s) being returned must be in their original packaging with all parts, manuals, accessories, etc. included and in unused, brand new condition. If the product is not in the original packaging or is in any way damaged or changed from its original condition, any exchange or replacement will not be accepted. We will credit or refund your account, minus shipping charges, in the same form as the original payment, after we receive the package with the returned goods.
Again, all exchanges and replacements must be made within 30 days of receipt of purchase. To exchange an order, follow the above steps for refund. Then browse our online store to order replacement products.
The following items cannot be returned or exchanged:
1. Washed or used cloth items
2. Personal care products
3. Sale or clearance items
4. Seasonal items (cards, holiday items)